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Terms & Conditions

By using this website or placing an order, the user or the buyer agrees to the terms and conditions.

SECTION 1 – PRODUCTS & SERVICES

  • PRODUCTS OFFERED ON OUR WEBSITE OR PAGE

All products specifications, descriptions & details were provided by the supplier. As we are committed to deliver you the rightful product, we will coordinate any miscommunication with the supplier to deliberately come up with the best resolution.

All products are imported from US, UK, and Australia. We can assure to the authenticity of the product for it will be purchased from well-known and established bookstore from the countries mentioned.

  • PASABUY SERVICES INCLUDING BOOK REQUEST

               Book requests, either brand new or used, is part of our pasabuy services. Here we only offer the service not the product itself.  Pasabuy services includes those books that are not offered on website or page. This also includes orders from subscription book boxes such as Illumicrate, Fairyloot, The Book Box, Goldsboro, The Broken Binding and all other subscription book boxes.

SECTION 2 – PRICING, PLACEMENT, PAYMENT & PROCESSING OF ORDERS

  • By placing an order through this site, you assure us that you’re at least 18 years of age and legally capable of entering into this agreement.
  • By placing an order, the buyer reviewed the descriptions, specifications & details of the product placed. Also, the buyer is responsible in the legitimacy of the information provided.
  • Due to some limitations, our store can only accept payment manually at this moment. You are only given one (1) day to process the payment. Failure to send the necessary amount is subject to the cancellation of the transaction.
  • Some suppliers are requiring a minimum amount to purchase the product, some has definite date to check out the product. The status of your order is still pending until reaching the minimum amount required by the supplier or arriving at the date of check out, or simply until purchase with the supplier was made. We will send a confirmation via e-mail once the product was successfully purchased.
  • Once the book arrived, remaining balanced should be paid within a week. Failure to pay the remaining balance after a week may subject to 3% of the remaining balance late payment fee per months of delay.
  • Price of the product includes tax, international shipping & packaging fee.

LOCAL SHIPPING FEE

Exclusive for Website Orders

  1. For ON HAND products, LSF has a fixed rate of Php 110.00 upon check out for less than Php 2,000.00 orders. Free shipping can be applied to orders amounting Php 2,000.00 and above.

** This offer will be exclusive for titles specified as ON HAND only purchased through this website. Pre-order titles not included starting September 1, 2024.

PRE-ORDER titles.

  1. Pricing of PRE-ORDER titles posted in the website or any other social media platforms does not include local shipping fee. Local shipping fee will determined and collected upon arrival of the item to the PH.

SECTION 3 – ORDER CANCELLATION & MODIFICATION

CANCELLATION OR MODIFICATION BY THE BUYER

Pre-Order

We are implementing a “STRICTLY NO CANCELLATION” Policy.

We can only cancel or modify transactions for the following reasons.

  • In consideration, when the order is still unpurchased from the supplier at the time of request. Once the order has already been purchased from the supplier, we cannot cancel or modify the transaction anymore.
  • When the specification of the product is not as posted.

On Hand

  • Orders that are still not shipped at the time of request can still be cancelled or modified. No orders can be cancelled or modified once the product has already been shipped.

CANCELLATION OR MODIFICATION BY THE SELLER

               There are some instances that we, as the seller, will cancel or modify the transaction, whichever reason the buyer will be informed of accordingly. Here are the following.

  • STILL UNPURCHASED ORDERS FROM THE SUPPLIER

Pre-order books will be purchased within the week after payment (either DP or full payment) of the buyer. We cannot purchase books immediately after payment due to some suppliers having a minimum amount to order. We can only purchase your order once the minimum amount has been reached.

There are some instances that upon reaching out the minimum amount the book title is already sold out or changed price.

  • FAILURE OF THE SUPPLIER TO DELIVER THE STOCK

Some suppliers tend to overstock the most highly anticipated books. Though check-out of the title was made prior to the release date, there are some instances that the actual stock is lesser than sale stock of the supplier or simply the supplier failed to deliver the product. At this point the supplier will cancel some of the pre-ordered copies.

  • SUDDEN PRICE DEVIATION FROM PRICE POSTED BY THE SUPPLIER

There are some cases where there is an unforeseen sudden increase in the price of the product. At this case, all unpurchased products (paid orders included) from the supplier are subject to price modification with the approval of the buyer. At this point, the buyer has the right to choose between cancellation or acceptance of the modified price.

  • FAILURE TO UPDATE THE AVAILABLE STOCKS

In times when the item is already out-of-stock and we fail to update the number of stocks, we, as a seller, may cancel the transaction.

SECTION 4 – ORDER CONSOLIDATION, SHIPPING & LOST IN-TRANSIT ITEMS

ORDER CONSOLIDATION

We can accept order consolidation, but we can only store the item up to 30 days from the time of arrival. We will notify you before the 30-day period ends.

When the 30-day storage period ends and you still have not replied to the notifications, we have the right to dispose of the item in any means possible. This case is not subject to any refund.

               INTERNATIONAL SHIPPING

               Air Cargo: “Estimated” Time of Arrival is 2-3 weeks from the time of shipping of the supplier.

Sea Cargo: “Estimated” Time of Arrival is 2-4 months for US and the 3-5 months from UK from the time of shipping from warehouse.

Estimated Time of Arrival is based on the time of shipping from warehouse to PH. Domestic shipping (shipping from the supplier to the warehouse) is an additional time to consider, this varies with the courier used by the supplier.

The buyer should expect delays due to unforeseen circumstances. We are not liable for any delays to the shipping of the product due to circumstances beyond our reasonable control. This does not subject affected orders to cancellation.

LOCAL SHIPPING

  1. A list of available couriers will be offered to you once your order arrives and ready to ship. You can recommend a preferred courier, but we reserved our right to approve it or not depending on the availability and accessibility of the courier branch.
    1. Estimated shipping time depends on the chosen courier. Delays should always be expected.
    1. A local shipping fee (LSF) will be computed based on the courier chosen and the quantity of products to be shipped. You will be notified of the amount of LSF before proceeding to shipping.

LOST IN-TRANSIT ITEMS

We will take full responsibility for items lost during international shipping. In this case full payment will be refunded.

For local shipping, only the declared amount (insurance amount) to the courier can be refunded. In case of shopee check out, only check out amount less the shopee transaction fee can be refunded.

SECTION 5 – RETURN & REFUND

RETURN

Only items that do not conform to the specifications posted and issues raised via e-mail are subjected to return and refund.

REFUND

  • Approved cancellations in the fault of the buyer are subjected to a refund. The refund amount is the amount paid for the product less thefees deducted or will be deducted by the payment method chosen.
    • The refund amount for cancellation made by the seller is the amount paid for the product, no fees deducted. (Section 6 for refund for damages & Section 4 for lost in-transit items.)

SECTION 6 – BOOK CONDITIONS GUIDELINES

New

  • A brand new, unused, unread copy in perfect condition.

Remaindered Copy

  • Excess supplies from the publishers. Often these excess copies are marked with a dot or a short line on the bottom or top edge of the book to signify that the copy is remaindered.
  • Considered brand new though some have minimal flaws but are still readable.

Like New

  • An unread copy in perfect condition. Pages are free from discoloration.
  • Minimal flaws on dust jacket, hardcover or cover.

Very Good

  • A book that has been read but remains in excellent condition.
  • It may have writing on the inside cover such as an inscription from the previous owner
  • A minimal amount of creasing to the spine
  • Minimal note taking/highlighting
  • Minimal discolouration of the pages
  • Dust jacket present, may have a very small tear.

Good

  • A book that has been read but remains in clean condition.
  • The spine may show signs of wear.
  • Pages can include notes and highlighting.
  • Dust jacket may be scuffed or torn,
  • Mild creasing of cover
  • Slightly loose bindings
  • Mild browning
  • Could have highlighting or note-taking through more than 15 pages.
  • This book may come with library stamps within the first few pages. The cover may come with a plastic sleeve around it. There is also the possibility of library stickers on the cover or within

Well-Read

  • A readable copy.
  • Pages can include considerable notes-in pen or highlighter.
  • The spine could be warped with cracking and scuffing
  • The cover may be discoloured and creasing
  • Could be without endpapers or title page
  • Could have some water damage
  • Cover slightly torn
  • This book may come with library stamps within the first few pages. The cover may come with a plastic sleeve around it. There is also the possibility of library stickers on the cover or within

Reference: www.wob.com

SECTION 7 – DAMAGED ITEMS

BOOK REQUESTS, SUBSCRIPTION COMPANY & PASABUY SERVICES

The damage and any unsatisfactory conditions from book request, subscription company & pasabuy services cannot be subjected to refund, unless the bookstore or the shop where the book was purchased will provide refunds.

BOOKS OFFERED ON-SITE

Books offered on-site may be subject to a refund depending on the conditions below.

  • Books with minor flaws are NOT subject to refund or cancellation. Minor flaws includes;
    • Tear on dust Jacket
    • Minimal Creases
    • Bumped edge
    • Other flaws but still makes the book readable.
  • A heavily damaged book but readable is subjected to 10% partial refund. Conditions include;
    • Issues in binding
    • Torn pages
    • Any other conditions that the book is considered heavily damaged but readable.
  • Unreadable or heavily damaged books are subjected to a 100% refund. Condition include;
    • Water Damaged
    • Missing pages
    • Any other conditions that make the book unreadable.

GENERAL

We are not liable for the items damaged due to courier mishandling.

In any case, once the book arrives on our warehouse, we will send the actual picture to the buyer. Any concern or issues will be raised to the bookstore or shop.

If in case the bookstore or shop will provide full or partial refund the is still subjected to an international shipping fee which is Php 150.00.  For example, if the store provided a full refund, the buyer would still pay Php 150.00. The refund amount will be the amount paid less Php 150.00

SECTION 8 – INSTALLMENT

For installment, a payment schedule will be sent after processing the transaction.

Schedule of payment should be strictly followed. Failure to pay on or before the due date may be subjected to 3% of the amount due late payment fee per months of delays.